At SkyExchange, we aim to provide a transparent and fair experience for all users. This Refund Policy explains how refunds are handled in relation to deposits, betting activity, and account transactions on our platform.

By using SkyExchange, you agree to the terms outlined in this Refund Policy.

General Refund Policy

All deposits made on SkyExchange are intended for use in betting activities and are non-refundable once credited to a user account. Due to the nature of online betting, funds that have been used to place bets cannot be reversed or refunded under any circumstances.

Users are encouraged to review all transaction details carefully before making a deposit or placing a bet.

Refund Eligibility

Refunds may only be considered under limited circumstances, including:

• Duplicate deposits caused by technical errors

• Incorrect crediting of funds due to system malfunction

• Unauthorized transactions verified after investigation

Any refund request must be submitted promptly through official support channels and may require identity or transaction verification.

Refund Processing

If a refund is approved, the amount will be processed using the original payment method whenever possible. Refund processing times may vary depending on payment provider policies, verification procedures, and internal review processes.

SkyExchange is not responsible for delays caused by third-party payment services or banking systems.

Bets and Settlements

Once a bet is placed, it cannot be canceled, reversed, or refunded, regardless of match outcomes, odds changes, or user error. All bets are settled based on official results and platform rules.

SkyExchange does not issue refunds for losses incurred during betting activities.

Account Suspension or Closure

If an account is suspended or closed due to a violation of Terms and Conditions, SkyExchange reserves the right to withhold refunds and review remaining account balances in accordance with applicable policies and regulations.

Chargebacks and Disputes

Users are advised not to initiate chargebacks or payment disputes without contacting SkyExchange support first. Unauthorized chargebacks may result in account suspension or permanent restriction.

Policy Updates

SkyExchange reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and continued use of the platform constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding refunds or transaction issues, please contact SkyExchange through official support channels available on the website. Our team will review your request and provide guidance based on platform policies.