User Rights & Data Protection Policy
At SkyExchange, protecting user data and respecting individual rights are core principles of our platform. This User Rights & Data Protection Policy explains how we safeguard personal information and outlines the rights users have regarding their data when accessing or using our services.
By using SkyExchange, you acknowledge and agree to the practices described in this policy.
Our Commitment to Data Protection
SkyExchange is committed to handling user data responsibly, transparently, and securely. We collect and process personal information only when necessary to operate the platform, provide services, and maintain a safe and reliable environment.
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, alteration, or disclosure.
User Data We Process
The types of data processed may include:
Account and registration information
Login and usage details
Transaction-related information
Communication records with customer support
Technical data such as IP address and device information
Data collection is limited to what is required for platform functionality, security, and user support.
User Rights
SkyExchange respects user rights related to personal data. Subject to applicable laws, users may have the right to:
Right to Access
Users may request confirmation of whether their personal data is being processed and request access to that data.
Right to Correction
Users can request corrections to inaccurate or incomplete personal information associated with their account.
Right to Data Deletion
Users may request deletion of personal data where applicable, subject to legal, regulatory, or operational requirements.
Right to Restriction of Processing
In certain circumstances, users may request that the processing of their personal data be limited.
Right to Data Portability
Where applicable, users may request a copy of their personal data in a commonly used electronic format.
Right to Object
Users may object to certain types of data processing where permitted by law.
Requests related to user rights may require identity verification to protect account security.
Data Retention
SkyExchange retains personal data only for as long as necessary to fulfill the purposes outlined in our policies, comply with legal obligations, resolve disputes, and enforce agreements.
Once data is no longer required, it is securely deleted or anonymized.
Security Measures
We apply appropriate safeguards to protect user data, including secure access controls, monitoring systems, and restricted data handling processes. While no system can guarantee absolute security, SkyExchange continuously works to strengthen its protective measures.
Users are responsible for maintaining the confidentiality of their login credentials.
Third-Party Data Handling
SkyExchange may engage trusted third-party service providers for technical, analytical, or operational support. These providers are required to process user data only in accordance with our instructions and applicable data protection obligations.
SkyExchange does not sell or trade user data to third parties.
Exercising Your Rights
Users may exercise their data rights by contacting SkyExchange through official support channels available on the website. Requests will be reviewed and addressed within a reasonable timeframe, subject to verification and legal requirements.
Policy Updates
SkyExchange reserves the right to update or modify this User Rights & Data Protection Policy at any time. Changes will be posted on this page, and continued use of the platform signifies acceptance of the updated policy.
Contact Information
For questions or concerns related to user rights or data protection, please contact SkyExchange through our official support channels.